Delivery

Delivery Charges for UK Mainland Destinations Only Excluding Channel Islands And Scottish Highlands

IMPORTANT NOTICE


PLEASE NOTE ORDERS PLACED OVER THE WEEKEND ARE NOT PROCESSED UNTIL MONDAY AND MAY NOT BE DISPATCHED UNTIL TUESDAY.  ESTIMATED DELIVERY TIMES BELOW ARE FROM DAY OF DISPATCH AND NOT DATE OF ORDER PLACED.  PLEASE BEAR THIS IN MIND BEFORE SELECTING DELIVERY OPTION

Standard Economy Delivery 5-7 Working Days £4.25 (From Day After Posting)

Standard Delivery 4-5 Working Days £5.25 (From Day After Posting)

Next Day Delivery Monday - Friday £7.25 (For Orders Placed By 10am Price excludes Northern Ireland.  Some areas Higher Grounds of Scotland are a 2 day service and may incur an additional cost.

Special Saturday Delivery £18.50  (For Orders Placed By 10am On Friday)

Orders placed after 10am on Thursday selecting Next Day Delivery will be dispatched on Friday but not delivered until Monday.  Orders received when there is a Bank Holiday Monday will not be delivered until Tuesday. Please bear this in mind when ordering.  If you require a Saturday Delivery you must choose Saturday Delivery Option and order Must be placed by 10am on Friday to ensure delivery before the date of your party.

We use both courier service and Royal Mail for shipping and will notify you which service has been used to deliver your goods in our dispatch confirmation email.  Please note you must allow 5 - 7 days from the day after your goods are dispatched when using our standard delivery service, so please leave enough time for receipt of delivery when using this option.   All deliveries sent via next day courier must be signed for on receipt.  Any deliveries to Northern Ireland can only be delivered via Royal Mail standard post for orders under 2 kilos in weight.  If your order is 2 Kilos or heavier, we will notify you of any additional delivery cost's before processing.  If you require Next day delivery, please contact us for prices.

Next Day Delivery Please Note

Please be aware that although we offer a next day delivery service, we cannot guarantee it, as our courier will not guarantee it to us and although 99.9% of deliveries are delivered next day, we cannot be held responsible should any delay occur due to a third party transport company, and as a result are unable to refund any delivery/return to sender cost's in such circumstances.

In view of the above, we would strongly advise that you leave plenty of time when ordering your party supplies for a child’s party, as we want to make sure that your goods are delivered on time to avoid any disappointment.

Next day delivery does not apply to Weekends and Bank Holidays, but the next available working day. If you require a delivery on the weekend, you must choose Saturday Delivery Option as mentioned above.

Returns

If for any reason you are not happy with your purchase, then please return your goods to us in its original packaging and

in the condition you received it within 10 days of receipt and we will issue a full refund less any delivery costs.